Make a referral
For referral agencies, support workers and professionals. Simple, quick and responsive.
Who we can support
We accept referrals for adults aged 18 and over who need supported accommodation in Birmingham, including people:
- leaving hospital, custody or other institutions
- at risk of or experiencing homelessness
- with low to medium support needs around mental health, substance use or independent living skills
- moving on from other supported settings
If you are not sure whether someone is a good fit, call or WhatsApp us. We are always happy to talk it through.
How to submit a referral
Download the referral form below and complete every section as fully as you can.
Attach any recent risk assessment and support plan you hold for the applicant.
Email the completed form to our referrals inbox, or upload it using the secure form on this page.
We review every referral and aim to respond within one working day, arranging an assessment where appropriate.
Referral documents
Always download the latest version. We update these forms from time to time.
Consent
Please make sure the applicant has consented to the referral and to their information being shared with Solace Housing.
Send us a completed referral
Upload the completed form and any supporting documents. It goes straight to our referrals team.
How quickly do you respond to referrals?
We aim to respond to every referral within one working day, and sooner for urgent cases.
What information do you need with a referral?
Please send the completed referral form, plus any recent risk assessment and support plan you hold. The more we know, the faster we can make a decision.
Can people refer themselves?
Yes. Anyone can contact us directly by phone, WhatsApp or the contact form, and we will talk through the options.