Our services
Housing and support designed around people, with clear information for tenants, referral agencies and partner organisations.
Information for you
Existing tenants
Report a repair, book onto an activity, read your Charter of Rights or speak to your key worker.
02Looking for a room
See what is available now and message us on WhatsApp. We will talk you through the next steps.
03Referral agencies
Download our referral form, check eligibility and find out how quickly we can respond.
04Partners & organisations
From community groups to commissioners, we would love to hear how we can work together.
Supported accommodation
Safe, clean and fully furnished rooms across Birmingham, with bills included and support built in from day one.
Every Solace home is inspected regularly, kept to a high standard and fully furnished, so moving in is simple. Rooms come with bills included, Wi-Fi and a welcome pack.
- Fully furnished rooms
- Bills and Wi-Fi included
- Regular property checks
- Welcome pack on arrival
Key-work & support planning
A named key worker and a personal support plan built around your goals, reviewed together regularly.
Your key worker gets to know you, helps you set goals that matter to you and meets with you regularly to check in on progress.
- Named key worker
- Personal support plan
- Regular 1:1 sessions
- Risk assessment & safeguarding
Benefits, money & tenancy skills
Help with Housing Benefit and Universal Credit claims, budgeting, bills and the skills to manage a tenancy.
We help tenants set up and maintain benefit claims, manage money confidently and build the everyday skills needed for a successful independent tenancy.
- Benefit claims & appeals
- Budgeting support
- Debt advice referrals
- Tenancy sustainment
Health & wellbeing
Registering with a GP, attending appointments and linking in with mental health and recovery services.
We support tenants to register with local health services, attend appointments and connect with specialist mental health, substance use and wellbeing services.
- GP & dentist registration
- Appointment support
- Mental health signposting
- Recovery service links
Education, training & work
Support into courses, volunteering and employment: CVs, applications, interview practice and confidence.
Whether it is a first course, a volunteering role or a return to work, we help tenants take the next step and celebrate every achievement along the way.
- CV & application help
- Courses & qualifications
- Volunteering opportunities
- Interview preparation
Community activities & sport
Monthly activities, trips, our cricket team and badminton group, because belonging matters.
Regular activities help tenants build friendships, routine and confidence. From community lunches to cricket matches, there is always something to be part of.
- Monthly activities
- Cricket team
- Badminton group
- Day trips & celebrations
Move-on support
When the time is right, we help you find, prepare for and settle into a long-term home of your own.
We work with tenants to plan their move into independent housing, from housing applications to setting up utilities, and stay in touch as they settle in.
- Housing applications
- Viewing support
- Setting up a new home
- Follow-up after moving
Know someone who needs a safe place to stay?
We work with referral agencies, support workers and professionals across Birmingham. Referrals are quick, and we aim to respond within one working day.